Privacy Policy

We aim to collect as little personal information as possible. Depending on how you use the Service, this may include:

• Details you choose to provide, such as your name, email address, and a description of the legal help you are looking for.
• Usage information, such as the pages and resources you view, so we can understand your journey through the Service.

We only use your information to operate and improve the Service. In particular:

• We use your details to monitor your customer journey and to check whether you were able to find the information you needed quickly and easily.
• We use what we learn to improve our signposting, recommendations, and overall user experience.
• If you opt in on guided search, we email you a summary of your results. With your separate consent, we may share your email with Trustpilot so they can invite you to leave a review about Legal Shaman.

We do not sell or rent your contact information. Your email address is not passed to third parties for their own marketing purposes.

We only share your details when you have agreed. For example, if you ask us to connect you with a specific solicitor or service, we will only pass on your details once you have agreed. If you opt in to receive a search summary and a Trustpilot review invitation, we share your email with Trustpilot solely so they can send that invitation on our behalf.

Trustpilot processes review invitations under their own privacy policy. You can withdraw consent for future review invitations by contacting us using the details below.

Legal Shaman may receive affiliate revenue and a referral fee if we successfully match you with a lawyer or legal service provider. We believe in being completely transparent about this.

Receiving a referral fee does not mean we rank some solicitors higher than others. Our recommendations are not influenced by commercial arrangements, and our affiliate relationships never affect the privacy commitments set out in this policy.

We may use cookies and similar technologies to keep the Service working properly and to understand how it is used in aggregate. These help us measure whether people are finding information quickly and easily. You can control cookies through your browser settings.

We take reasonable technical and organisational measures to keep your information secure and to prevent unauthorised access, loss, or misuse. We retain your information only for as long as necessary to provide and improve the Service.

You have the right to access the personal information we hold about you, to ask us to correct or delete it, and to withdraw any consent you have given. To exercise these rights, please contact us using the details below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or how we handle your information, please get in touch via our contact channel.